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Privacy Policy

Last updated October 9, 2026.

This policy explains what FinFile Inc. ("FinFile") collects, why, and the choices you have. FinFile operates from New York, United States.

What we collect

  • Account details: name, email address, password (stored as a hash) and your email preferences.
  • Verification details you submit: business, website, role and how you plan to use FinFile.
  • Documents you upload, which may contain personal information such as names, addresses and ID numbers, plus their titles, sections, digests, share lines and signatures.
  • Technical data for receipts and security: IP address, browser and device, timestamps.
  • Messages you send through the contact form.

What we don't do

We do not sell personal information, we do not use advertising trackers, and we do not read or analyse the contents of your documents for marketing or to train models. Staff open a document only when you ask for help with it.

How we use it

To run the service, deliver share links and signature requests, keep filing receipts and audit trails, prevent fraud, answer support requests and, only with your consent, send product emails.

Sharing

We share documents only with the recipients and signers you choose, and data with processors that host our database and storage and deliver email, under contracts that limit their use of it. A list of sub-processors is available on request. We disclose data when the law requires.

Retention

Documents stay in your file until you delete them or close your account. Signed documents and their audit trails may be kept for up to ten (10) years where signers or the law rely on them. Contact messages are kept for up to two (2) years.

Security and breach notification

Data is encrypted in transit and at rest, and access is limited to staff who need it. If a breach of private information occurs, we will notify affected people and regulators as required by the New York SHIELD Act (General Business Law § 899-aa) and other applicable laws.

Your rights

You can ask to access, correct, export or delete your personal data, and withdraw email consent at any time. Residents of other jurisdictions, including the EU and UK, have the rights their laws provide. Write to help@finfile.net; we answer within 30 days.

Contact

FinFile Inc., 75 Maiden Ln, Suite 905, New York, NY 10038. Email help@finfile.net, phone (212) 739-4106.